To resolve this, please email the Quidos Support team as soon as possible on qa@quidos.co.uk or submit a ticket on this support system.
To do this, go to the Home Page, and select ‘New Support Ticket.’
You will be asked to provide information of the Problem, please can you add the Error message in this field.
As often the Support team are unavailable (due to being on the phone, or being out of the office), this is the quickest method to getting a response to your query.